First Aid for Mental Health Courses
Tailored First Aid Mental Health training for wellbeing ambassadors or first aiders
One of four flagship wellbeing programmes, these highly acclaimed courses ensure that your Mental Health First Aid training is tailored to your workplace.
These can be delivered globally and include an internationally recognised exam-based qualification from Highfield (which we are proud to have helped write).
This peer to peer training course implementation needs consideration in terms of governance and strategy – this decision making flow chart will help
We always work with you
- We work with you to ensure our training is always highly relevant to your workforce
- We use case studies and language that bring this training to life
- We help you avoid a major trip hazard - by working on your governance model
What would work best for your organisation?
Most Popular
Two-day course
Online or in-person
This comprehensive two-day course offers you an in-depth exploration of First Aid for Mental Health.
Building on the same foundations as the one-day course, this course dives much deeper and allows more reflection and discussion time.
Additional coverage includes mental illnesses, an exploration of stigma, the pros and cons of diagnosis, and more case studies and exercises.
Includes
- Option to turn into a Highfield exam-based qualification
- Course manual
- Certificate, banners, badges for website and email signatures
Ideal for
- Those who may want to gain additional qualifications
- Those looking for a more in-depth approach
One-day course
Online or in-person
This one-day course equips you with essential First Aid for Mental Health skills.
Learn about mental health and the signs of mental distress. Explore the mental health continuum, recovery, and the basics of stress, resilience, and self-care.
Learn how to have a conversation with someone who is struggling – how to approach it, listen nonjudgmentally and signpost them for further support.
Includes
- Course manual
- Certificate, banners, badges for website and email signatures
Ideal for
- Those who do not want an official qualification (but still want a certificate)
- Requires a less in-depth approach
Instructor training
Online or in-person
Equip your internal trainers to sustainably deliver a global standard course, tailored initially to you.
Train the trainer is available across the two-day, one-day, or half-day options.
For up to 12 trainers at a time, experience the full course content, receive comprehensive delivery materials, and gain confidence in a webinar or face-to-face training delivery.
Includes practical teaching experience with expert feedback and coaching.
Includes
- Instructor manual and slide notes
Ideal for
- Large and global organisations
- Companies with an internal training team
Half-day courses
Online or in-person
Our half-day courses offer options for CPD refresher training for existing first aiders, or basic training on better conversations (peer to peer) for mental health for all
First aiders require regular refresher training (the certificate is valid for 3 years). These CPD sessions, preceded by a questionnaire, address role challenges and opportunities for your existing programmes. Deepening of learning for First Aiders or wellbeing ambassadors is available through our Wellbeing and Resilience programmes where you can chose topics most relevant to your organisation Individual Resilience, Wellbeing and Health – Healthy Work Company.
Better conversations courses are pursued by organisations who wish to improve wellbeing conversations across the entire workforce, rather than limiting this skill to select individuals.
Includes
- Survey
Ideal for
- Basic session for all
- An refresher for those who have already done the full course
We help you decide on the best governance model
A major trip hazard for traditional mental health first aid programmes can be the failure to consider role description, points of next support and other governance beforehand.
Why governance matters
Governance is a major issue in mental health first aid programmes and the reason many of them are not having the impact they should.
We believe this element is so crucial it’s integrated it into our service.
Naming your programme
We will adapt our badges and certificates to reflect the name of the programme in your organisation.
Current options are:
- Mental Health First Aiders
- Wellbeing Ambassadors
- First Aiders for Mental Health

First Aider for Mental Health

Mental Health First Aider

Wellbeing Ambassador

Mental Health First Aid for Managers
Why do we offer Highfield Mental Health First Aid Course?
This internationally recognised qualification was developed in partnership with HWC (and peer-reviewed) and Highfields and is workplace-focused. It examines boundaries and the distinction between a manager and a first aider role.
- It is partly tailored to include your role, governance and points of support
- Be delivered internationally - perfect for those with global operations
- This can lead to a series of qualifications depending on the options chosen
What will those taking part achieve?
A workplace wellbeing ambassador is not clinically qualified to assess, diagnose, or treat mental ill-health. Still, they will have the basic tools to spot the signs that someone is struggling, listen non-judgmentally and signpost them for further support.
These roles are developed as part of an overall wellbeing strategy.
It’s worth noting that these programmes can look quite different depending on the organisations’ approach or how proactive or reactive they want the role to be. We are happy to talk to you about this.
Case Studies
Train the trainer
First Aid for Mental Health
We offer other Mental Health First Aid Courses
Mental Health First Aid England's one, two and half day programmes
Read more about them here
Open First Aid For Mental Health Programmes
Check out our events page for latest options or sign up to our newsletter