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Managing Conversations for Wellbeing

Designed for:

Senior Management, People Managers

Delivery:

Face-to-face or Via Webinar

Duration:

90 minutes

Nº of Delegates:

Face to face up to 12, webinars up to 20

Gain confidence in having conversation with someone that is struggling

Course Overview

This is part of our management series which provides a core curriculum in managing wellbeing for anyone with direct reports – i.e. those responsible for managing people.  It is equally applicable to senior managers as it is to middle and more junior managers.  This should be complemented by other training your HR, H&S or L&D team might organise such as Diversity and Inclusion, Managing Performance Appraisals, Managing Safely, Managing Meetings – all of which will add to the effectiveness of your managers and their ability to have a team which thrives. 

Managers should also be encouraged to attend sessions on individual wellbeing.  

Each part can be bought separately (90 minutes each) or ran as a programme (see Full Course details) over a period or within one day on a face-to-face course.

 

Managing conversations for Wellbeing

This course is designed to give confidence to managers in having a conversation with someone struggling. That they don’t need to have the answers when they open that conversation up, that they know the best practice and the law (in the UK or globally) for handling such a conversation. 

Learning outcomes

Knowledge of:

  • Why do conversations for wellbeing matter?
  • Preparation for a conversation
  • A structure for a conversation about wellbeing
    • A – Awareness
    • B – Be present
    • C – Co-create a plan
    • D – Duties as a manager
  • Practice through case studies
Tailoring

The course was very useful to me as a manager and Wellbeing champion.

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FAQ's

Whilst we do offer MHFA and First Aid for Mental Health and a peer-to-peer wellbeing conversations course applicable to everyone, we believe that you should focus on managers first.

Why?

  • Firstly, because managers are a key driver of employee wellbeing. Training your managers to have an empathetic conversation with members o fhte team who are struggling will enable those conversations about wellbeing to take place on a much more regular basis, as they often don’t because managers are afraid about saying the wrong thing.

 

  • Secondly, because managers are rarely trained in their legal duties in this area and therefore rely very heavily on HR when it comes to dealing with employees who are struggling. A light touch understanding of the law and best practice in this area will not only increase the number of conversations but decrease the likelihood of you landing up in a tribunal.

MHFA was the first to provide the “first aid” principles which provides a certificate of attendance to all those who engage with the course. Over the last few years a range of new courses have come out which are qualifications – i.e where delegates understanding of the learning outcomes are checked against a series of questions. 

We can deliver either course, but if you are a global organisation we recommend the First Aid for Mental Health course.

First Aid for Mental Health has been produced with Highfield Qualifications course and 

  • We can deliver globally (MHFA is only appropriate to the region it is delivered in)
  • We tailor every course to include a role description as appropriate to you, further support available in your organisation, your logo, your values
  • Boundaries of the role are also discussed – including considerations for a manager who is also an MHFAider
  • Simple mnemonic ABC

 

We have run short webinars with 20,000 attendees and small group sessions of less than 10.  We pick material and exercises and lengths of course appropriate to the audience understanding and the numbers, whether it is face to face or webinar delivery.

Every course with the exception of MHFA is tailored to you in certain aspects. We always promote your internal support, any other courses you have on offer in complementary subjects and can include any values you would like to be promoting 

We can help with that. We can either run a session with your senior team, point you to resources to support your business case look at the levers which will work for you – e.g. safety performance or productivity or happy employees. In some organisations we suggest getting the conversation started in other parts of the organisation to create a ground swell of support.

Why the Healthy Work Company?

LEADERS IN OUR FIELD

We are business people who also have backgrounds in health & safety. Our founder, Heather Beach, has been voted in the top ten most influential in health & safety in the UK for two years running.

FULLY CERTIFIED

We offer Highfield Ofqual regulated qualifications in Mental Health, MHFA England courses and bespoke wellbeing courses tailored to your organisation with your choice of delivery method

WE ARE KNOWLEDGEABLE

We created the Barbour wellbeing service which includes business case support, model policies and selected documents from official providers such as HSE.

TRACK RECORD

We have a proven track record with blue chip names such as ITV, The Telegraph, Luton Airport, IOPC, UBM, West Midland Trains, Eurostar, Game, Vertex Pharmaceuticals, Battersea Power Station, Mace and Addison Lee Group.

OUR VALUES

All our staff have shared values. They are curious, engaging, service driven and trustworthy. We employ only five star trainers and work with you to find the best cultural fit for you.

GLOBAL DELIVERY

Providing cost-effective training ensuring consistent messaging across global organisations. See our Givaudan Case Study for an example of our global delivery.

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