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First Aid for Mental Health

Designed for:

Individuals / Peer-to-peer


Face-to-face or Via Webinar


2 days face-to-face or 5 x 1.5 hour sessions via webinar

Nº of Delegates:

Face to face up to 16, webinars up to 12

The role of a first aider for mental health is to provide basic mental health support or to be the first response to someone in need, usually in the workplace.

Course Overview

This First Aid for Mental Health course is divided into two sections and delivered over 2 days face-to-face or 5 x 1.5 hour webinars if done online – Mental Health Awareness (level 2 qualification) and FAMH (also level 2 qualification).

Note, this is different from our normal MHA webinar.

Learning Outcomes

Mental Health Awareness

  • Understand mental health and wellbeing
  • Understanding how mental ill-health affects the experience of individuals
  • Understand the mental health continuum
  • Understand ways to self-manage own wellbeing

First Aid for Mental Health

The role of the first aider for mental health is to provide basic mental health support or to be the first response to someone in need, usually in the workplace.  The first aider for mental health is not clinically qualified to assess, diagnose or treat mental ill-health but they will have the basic tools to listen to individuals who require first response support for their mental health and to signpost them for further support.

The learning outcomes are as follows:

  • Understand the principles of first aid for mental health
  • Learn how to recognise mental ill-health in self and others
  • Understand how to support mental wellbeing in the workplace
  • Understanding how to promote a mental wellness culture in the workplace
  • Understand the importance of resilience and protection of self for first-aiders for mental health

This qualification will be assessed by two multiple-choice examinations.

This is available as a level 2 qualification from Highfield.


“Thank you so much for the insightful and useful training sessions you delivered this week to us at the RSC. Personally I found it fascinating and would have been happy to be there all week. We’re already talking about how to move forward with our policies.”

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Whilst we do offer MHFA and First Aid for Mental Health and a peer-to-peer wellbeing conversations course applicable to everyone, we believe that you should focus on managers first.


  • Firstly, because managers are a key driver of employee wellbeing. Training your managers to have an empathetic conversation with members o fhte team who are struggling will enable those conversations about wellbeing to take place on a much more regular basis, as they often don’t because managers are afraid about saying the wrong thing.


  • Secondly, because managers are rarely trained in their legal duties in this area and therefore rely very heavily on HR when it comes to dealing with employees who are struggling. A light touch understanding of the law and best practice in this area will not only increase the number of conversations but decrease the likelihood of you landing up in a tribunal.

MHFA was the first to provide the “first aid” principles which provides a certificate of attendance to all those who engage with the course. Over the last few years a range of new courses have come out which are qualifications – i.e where delegates understanding of the learning outcomes are checked against a series of questions. 

We can deliver either course, but if you are a global organisation we recommend the First Aid for Mental Health course.

First Aid for Mental Health has been produced with Highfield Qualifications course and 

  • We can deliver globally (MHFA is only appropriate to the region it is delivered in)
  • We tailor every course to include a role description as appropriate to you, further support available in your organisation, your logo, your values
  • Boundaries of the role are also discussed – including considerations for a manager who is also an MHFAider
  • Simple mnemonic ABC


We have run short webinars with 20,000 attendees and small group sessions of less than 10.  We pick material and exercises and lengths of course appropriate to the audience understanding and the numbers, whether it is face to face or webinar delivery.

Every course with the exception of MHFA is tailored to you in certain aspects. We always promote your internal support, any other courses you have on offer in complementary subjects and can include any values you would like to be promoting 

We can help with that. We can either run a session with your senior team, point you to resources to support your business case look at the levers which will work for you – e.g. safety performance or productivity or happy employees. In some organisations we suggest getting the conversation started in other parts of the organisation to create a ground swell of support.

Why the Healthy Work Company?


We are business people who also have backgrounds in health & safety. Our founder, Heather Beach, has been voted in the top ten most influential in health & safety in the UK for two years running.


We offer Highfield Ofqual regulated qualifications in Mental Health, MHFA England courses and bespoke wellbeing courses tailored to your organisation with your choice of delivery method


We created the Barbour wellbeing service which includes business case support, model policies and selected documents from official providers such as HSE.


We have a proven track record with blue chip names such as ITV, The Telegraph, Luton Airport, IOPC, UBM, West Midland Trains, Eurostar, Game, Vertex Pharmaceuticals, Battersea Power Station, Mace and Addison Lee Group.


All our staff have shared values. They are curious, engaging, service driven and trustworthy. We employ only five star trainers and work with you to find the best cultural fit for you.


Providing cost-effective training ensuring consistent messaging across global organisations. See our Givaudan Case Study for an example of our global delivery.

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